Skip to product information
1 of 2

Remote-Controlled 360° Rotating Reptile Companion for All Ages

Remote-Controlled 360° Rotating Reptile Companion for All Ages

Regular price $39.99 USD
Regular price Sale price $39.99 USD
Sale Sold out
Free Shipping, including track and trace.

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Safeguard Your Investment with Our All-Inclusive Protection Plan

When your new gadget arrives, the last thing you want is to worry about accidental drops or potential damages. One small mishap could lead to the expense of replacing it entirely. Our protection plan offers coverage for accidental incidents, everyday wear, and unforeseen malfunctions, allowing you to file claims online whenever needed, ensuring repairs or replacements come with no surprise fees.

This plan becomes effective immediately after your purchase and remains in effect for the duration of your chosen coverage period. You can easily submit claims through the online platform whenever you experience damage or malfunction. Our service covers both parts and labor for approved repairs or dispatches replacements if repairs are not feasible.

The plan encompasses various incidents like drops, cracked displays, liquid spills, and other mishaps that may happen during normal usage. It also includes breakdowns associated with typical wear and mechanical failures. You'll have 24/7 access to our support team for any inquiries or assistance with claims submission.

Coverage includes both parts and labor, without any additional costs when you submit approved claims. Our online system processes claims year-round, ensuring support is available every day. The plan addresses tears, component malfunctions, and other issues that might arise from regular product use.

  • ACCIDENTAL DAMAGE COVERAGE: Includes protection against drops, cracked displays, liquid damage, and other everyday accidents.

  • WEAR AND TEAR PROTECTION: Covers breakdowns, tears, and mechanical issues that develop from normal use over time.

  • CLAIM SUBMISSION ONLINE: Submit claims through our web portal at any time without the need for phone calls or waiting for business hours.

  • 24/7 CUSTOMER SUPPORT: Reach our support team every hour of every day for questions about claims, coverage, or service updates.

  • COMPREHENSIVE PARTS AND LABOR COVERAGE: Approved repairs include all necessary parts and technician labor with no hidden fees or extra charges.

  • REPAIR OR REPLACE: We will repair items whenever possible or provide replacements when repairs can't restore full functionality effectively.

  • CLEAR COVERAGE TERMS: Review all coverage details upfront, ensuring no hidden exclusions, deductibles, or unexpected charges during the claims process.

PROTECTION PLAN DETAILS

  • Coverage Type: Accidental Damage, Wear, Malfunctions

  • Claim Method: Online Portal

  • Support Hours: 24/7

  • Parts Included: Yes

  • Labor Included: Yes

  • No Hidden Fees: None

PACKAGE INCLUDES:

  • 1 x Comprehensive Protection Plan

  • 1 x Unlimited Claims Assistance

  • 1 x Full Parts and Labor Coverage
View full details

Good to know

The answers before the questions

When will it arrive? Delivery

Count on 4–12 business days from the moment you order. We take 1–2 business days to check and pack it, then it travels for 3–10 business days depending how far it has to go. Those are the windows our carriers actually meet rather than promises, and shipping is free on every order with no minimum spend. We ship within the United States only.

Shipping policy
What if I change my mind? Returns

You have 30 days from the day it arrives. Email us before you post anything back — we reply within 24 hours on business days with the return address, and you then have 14 days to send it. Items need to be unused and in the packaging they came in. You cover return postage, except when the fault is ours: damaged, faulty, or simply the wrong item in the box. We do not run exchanges — return it and reorder, which is quicker anyway.

Return policy
How quickly am I refunded? Refunds

Your return is inspected when it reaches us and we email you the outcome. The refund goes back to whatever you paid with, within 5–7 business days. After that it is your bank's timetable — most take a further 5–10 business days before the money appears. If something arrived damaged, tell us within 48 hours of delivery and we sort it without you paying postage.

Refund policy
Can I see where my parcel is? Tracking

Everything ships tracked. A number reaches you by email the moment your parcel leaves us, and you can check it on our tracking page using that number and the email address you ordered with. Carriers normally take 1–3 business days to log the first scan, so a blank result immediately after dispatch is expected. If nothing has moved for 7 business days, email us and we will chase it.

Track an order
What can I pay with? Payment

The methods shown at checkout and in the footer of every page are exactly what is available to you — what appears depends partly on your device and location. Everything runs over an encrypted connection and card details never touch our servers. Prices are in USD, and sales tax is calculated at checkout rather than included in the price shown.

Payment policy
Is there someone I can actually talk to? Support

Yes. Email support@gutela.com or call +1 (445) 545-1683. A person reads every message — we do not run a bot on the inbox. Someone is at a desk Monday to Friday, 9:00 AM – 5:00 PM (ET), and every message gets an answer within 24 hours on business days.

Contact us